Seasoned UX professional with over 20 years' experience advocating for users and helping businesses better understand their needs. Looking for opportunities to solve interesting problems, experiment with new technologies, and mentor the next generation.
Matching new technologies to user needs through thoughtful research & strategy.
Managed direct reports, made hiring decisions, mentored junior designers.
Qualitative & quantitative, personas, user journeys, and statistical analysis.
Crafted data visualizations for everyone from electrical engineers to customer service.
2026
Acted as a player/coach, managing a team of UX designers, researchers, and strategists while also stepping into our most challenging projects as an individual contributor. Drove productivity improvements by integrating AI tools into our workflows.
Researched & designed a generative-AI travel experience for MasterCard.
2023
Led a team of UX and brand strategists dedicated to Google projects, including a 0 → 1 reimagining of the documentation experience for Android Developers based on NLP search and generative AI features. Provided mentorship, coaching, and oversight.
2021
Led a team of product designers to create a unified design system for residential solar. Designed complex data visualizations for consumers, sales, support, and electrical engineers.
2019
Created a design system for internal workflow management applications.
2017
Led a team of product designers working on a suite of ecommerce web applications. Conducted on-site observations and prototype testing. Drafted design system in Figma.
2015
Research & Strategy for clients including Vibely, Best Buy, Three Deep Marketing, & Walker Art Center.
2013
Managed a team of UX designers working on General Mills flagship websites, including Betty Crocker.
2010
Research & Strategy for ecommerce, fintech, tourism, hospitality, law enforcement & more.
1999
Personalized curriculum applying psychology to the study of online social behavior.